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Integrity Garage Door Repair

The Most Trusted and Experienced Name for Garage Door Repair and Replacement in Petersburg!

Integrity Garage Door Repair is an independently owned garage door repair company that specializes in repairing and replacing garage door. The company has been serving the residents of Petersburg, VA for many years. Integrity Garage Door Repair is well-known for its top-notch customer service.

Integrity Garage Door Repair, Inc., Garage Doors, Virginia Beach, VAIntegrity Garage Door Repair, Inc., Garage Doors, Virginia Beach, VA

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Troubleshooting Guide: Why Won't Your Garage Door Close?

Is your garage door refusing to close? Dealing with a malfunctioning garage door can be frustrating, but fear not! In this troubleshooting guide, we will explore some common reasons why your garage door may refuse to close and provide practical solutions to get it back on track. Let’s dive in and discover the possible causes behind this issue.

Garage Door Close

Check the Safety Sensors - Are the Safety Sensors Blocked or Misaligned?

One of the most common reasons why your garage door won’t close is a problem with the safety sensors. These sensors are designed to detect obstructions in the path of the door and prevent it from closing to avoid accidents. If the sensors are blocked or misaligned, they may send a signal to the garage door opener that there is an obstruction, causing it to remain open.

To troubleshoot this issue, start by inspecting the sensors. Ensure that there are no objects, debris, or spider webs blocking the sensors’ path. Additionally, check if the sensors are aligned properly. They should be facing each other directly, with no obstruction in between. If needed, adjust the sensors and clean them with a soft cloth. This simple fix can often resolve the problem and get your garage door closing smoothly once again.

Examine the Remote Control - Is Your Remote Control Malfunctioning?

If your garage door fails to close using the remote control, the issue may lie with the remote itself. First, check the batteries and replace them if necessary. Weak or dead batteries can prevent the remote from sending a signal to the opener. Make sure the remote’s buttons are not stuck or damaged as well.

If the remote seems to be functioning correctly, try reprogramming it to the garage door opener. Refer to the manufacturer’s instructions for the proper steps. Reprogramming can often fix communication issues between the remote and the opener.

Contractor's View (Integrity Garage Door Repair)

As professional garage door repair experts, we often come across cases where homeowners struggle to understand why their garage door won’t close. While the troubleshooting guide provided here can help you resolve some common issues, it’s important to remember that garage doors are complex systems. If you’re unsure or uncomfortable performing any troubleshooting steps, it’s best to consult a reputable garage door repair company. At Integrity Garage Door Repair, we are committed to ensuring the safety and functionality of your garage door, providing expert solutions tailored to your specific needs.


Yes, you can attempt to realign the safety sensors yourself. Start by ensuring the power to the garage door opener is turned off for safety. Then, carefully adjust the sensors so that they are facing each other directly. Use a level to make sure they are aligned perfectly. Once aligned, tighten the sensor brackets to secure their position. However, if you’re unsure or uncomfortable performing this task, it’s best to consult a professional, like Integrity Garage Door Repair, to ensure proper alignment.

If your garage door won’t close using the wall-mounted button, the issue may lie with the garage door opener or its wiring. Check if any wires are loose or damaged, and tighten or replace them if necessary. If the opener itself is malfunctioning, it’s recommended to contact a professional garage door repair service, such as Integrity Garage Door Repair, to assess and fix the problem safely.